There are several things that could go wrong with your freezer. These depend on whether your unit is a fridge freezer, or an independent freezer, either stand up of chest style. If your unit is a fridge/freezer combo then please click here to see a list of possible problems. If your unit is a separate freezer then read through the tips below for a list of possible problems and solutions you could try before contacting a professional.
Freezer Isn't Keeping Food Frozen
The first thing to do if your freezer is not cold enough is to ensure its getting power. Inspect the cord and outlet. You can also plug in something that you know works and see if it is receiving power. If not then you know the problem and you'll have to find an alternate power source until you can have an electrician repair the outlet. If the unit is receiving power then the next thing to check is your thermostat. Ensure its set for the appropriate range. If it is then to see if it is still working you can turn it to maximum cold. You should hear a click if the unit is functioning correctly. If not then your problem is likely more complicated and will require the help of a professional.
Freezer is Leaking
There are several possible causes for a leaking freezer. Once cause is a blocked drainage tube. Check the drain in the bottom of the freezer first to look for physical blocks and remove any. Then locate the drainage tube which is often outside the freezer on the back of the unit. Check to see if the drain tube feels hard like it may be blocked by ice. If it is remove the tube and clear any blockage.
If there is a layer of ice at the bottom of the freezer then all the food will have to be removed and you should follow the manufacturers recommendations for defrosting your specif freezer.
While DIY is a great way to save money we always encourage you to contact a profession before attempting any work in order to avoid damage to your freezer or injury to yourself.